Benefits you will receive
Focus on growth
While our team answers tickets quickly and effectively, your team can focus on growth and product development.
While our team answers tickets quickly and effectively, your team can focus on growth and product development.
Management & QA included
Our elastic, pay per output pricing includes all management, training, and QA costs. Clients only pay per response. Our managers regularly check response quality and give feedback.
Our elastic, pay per output pricing includes all management, training, and QA costs. Clients only pay per response. Our managers regularly check response quality and give feedback.
All-hours coverage
Our team works 24/7, every day of the week. All plans include multiple agents, management, QA and insights. Our agents and managers are based in multiple time zones allowing them to work during their normal working hours.
Our team works 24/7, every day of the week. All plans include multiple agents, management, QA and insights. Our agents and managers are based in multiple time zones allowing them to work during their normal working hours.
We Have The Most Affordable Prices In The Market
We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
At Cross Route, we understand that your business process needs to be like a well-oiled machine it doesn’t just allow you to get more work done, but it allows you to address the needs and meet the challenges of your own customers at a moment’s notice. This is why we offer world-class business process optimization consultancies to clients just like you. Leverage our years of experience in the customer support industry to build the best support solution for your customers complete with detailed analytics and reporting available at your fingertips.